Terms of Service

By accessing or using Convergem (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including users who are browsers, customers, merchants, and/or contributors of content.

We reserve the right to update or modify these Terms at any time. Continued use of the Service after any changes constitutes acceptance of the new Terms.

Convergem is a commitment and task tracking platform that helps individuals and teams stay accountable by managing commitments, deadlines, and agreements. The Service includes:

• Creating and tracking commitments and tasks
• AI-powered extraction of commitments from text, chats, PDFs, and images
• Messaging and collaboration with connected contacts
• Reminders, notes, and project management tools
• Analytics and insights on commitment completion
• Pro subscription features including unlimited AI extractions

3.1 Account Creation

To use the Service, you must sign in using a Google account. By signing in, you represent that you are at least 13 years of age and have the authority to enter into these Terms.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information when setting up your profile. You may not impersonate another person or use a name you are not authorized to use.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Upload malware, viruses, or any other malicious code
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use the Service for spam, phishing, or unsolicited communications
• Scrape or harvest data from the Service without our written permission
• Use automated bots or scripts to access or interact with the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell or redistribute access to the Service without our written consent

We reserve the right to suspend or terminate your account if you violate these terms.

5.1 Free Plan

The Service offers a free tier with limited features, including up to 5 AI extractions per month. No credit card is required to use the free plan.

5.2 Pro Subscription

The Pro plan provides access to additional features including unlimited AI extractions, longer text input limits, and priority support. Pro subscriptions are billed monthly or annually, as selected at the time of purchase.

5.3 Billing

Payments are processed by Stripe. By subscribing to Pro, you authorize us to charge your payment method on a recurring basis until you cancel. All prices are displayed in USD and are exclusive of any applicable taxes.

5.4 Cancellation

You may cancel your Pro subscription at any time through the billing portal accessible from your Settings page. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial subscription periods.

5.5 Price Changes

We reserve the right to change subscription prices. We will provide at least 30 days notice before any price changes take effect. Your continued subscription after the price change constitutes acceptance of the new price.

5.6 Failed Payments

If a payment fails, we will notify you and may downgrade your account to the Free plan until payment is successfully processed.

6.1 Your Content

You retain ownership of all content you create, upload, or submit through the Service, including commitments, notes, chat messages, and any other data ("Your Content").

By using the Service, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, and display Your Content solely to the extent necessary to provide the Service to you.

6.2 Our Content

The Service itself, including its design, features, code, trademarks, and branding, are owned by Convergem and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our explicit written permission.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you.

The AI extraction feature uses machine learning to identify commitments from the content you submit. You acknowledge that:

• AI extraction results may not be perfectly accurate and should be reviewed before acting on them
• You are responsible for reviewing and verifying extracted commitments before accepting them
• Content submitted for extraction is processed in accordance with our Privacy Policy
• AI feature availability and limits vary by subscription plan

The Service integrates with third-party services including Google (authentication), Stripe (payments), Supabase (database), and RevenueCat (subscriptions). Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of any third-party services.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or usefulness of any information provided through the Service, including AI-extracted content.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONVERGEM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $10.

You agree to indemnify, defend, and hold harmless Convergem and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party right
• Any content you submit through the Service

13.1 By You

You may stop using the Service and delete your account at any time. Upon account deletion, your data will be removed in accordance with our Privacy Policy.

13.2 By Us

We may suspend or terminate your account, at our sole discretion, without notice or liability, for any reason including if you violate these Terms. Upon termination, your right to use the Service will immediately cease.

13.3 Effect of Termination

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be resolved through good-faith negotiation. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Convergem regarding your use of the Service, and supersede all prior agreements and understandings.

If you have any questions about these Terms, please contact us: